Eligibility for Returns At Frinkut, our goal is to ensure satisfaction with every purchase. If you’re not entirely pleased with your purchase, you have 30 days from the receipt date to request a return, provided the items meet the following conditions:
- Items Not Eligible for Return: Customized products, sale items, and products that have been used or are not in their original packaging.
- Damaged or Defective Products: If your product arrives damaged or defective, please contact our support team immediately at [email protected] for a replacement or refund.
Initiating a Return To start the return process:
- Contact our customer service at [email protected] with your order number and details about the product you would like to return.
- You must return the item in its original condition and packaging.
- Include all original accessories and documentation.
Processing Returns and Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days, depending on your bank.
Warranty Information Frinkut provides a warranty for each product, the specifics of which can be found on the individual product pages. For warranty-related issues, please reach out to our customer service team.
Contact Us For more information about our return and refund policy, or if you need assistance, please contact us at [email protected]. We are here to help with any concerns or questions you may have.
Address: 312 W 2nd St, Casper, WY 82601, USA